Abuse Handling Process

WHOIS INACCURACY

How to Submit the complaint

• Complainant needs to fill the whois reporting form available here.
• Enter the domain name and describe the whois inaccuracy.
• Enter you name and email address on which you wish to receive our reply.
• Click Send.

Process to address whois inaccuracy complaint

• Experinom Abuse team will send a mail to the Registrant of the domain name asking them to correct the whois details of their domain name within the 7 days.
• If the Registrant fails to modify the whois details / fails to update the registrar with the sufficient proof to prove that the current / modified whois details are accurate; the domain name will be suspended for whois inaccuracy after the allotted 7 day period gets over.

SPAM

How to Submit the complaint

• Complainant needs to fill the spam reporting form available here.
• Enter the domain name and COMPLETE headers & body of the spam mail. Message headers & body are the most important proof of the spam and without it Experinom can not verify the complaint.
• Enter you name and email address on which you wish to receive our reply.
• Click Send.

Process to address whois inaccuracy complaint

• Experinom Abuse team will verify the spam headers/body to determine from where the spam was originated and the Type of spam.
• In case of compromised/hacked domain scenario and first promotional spam instance, a warning will be sent to the domain registrant. Subsequent spam complaint will result in suspension of the domain.
• In case of deliberate phishing / 419 scam / Malware distribution, the domain name will be suspended directly.

OTHER ABUSE (Phishing/419 scam)

How to Submit the complaint

• Complainant needs to fill the abuse reporting form available here.
• Enter the domain name and the detailed complaint. Complaint should include details of abuse along with the evidence to support it.
• Enter you name and email address on which you wish to receive our reply.
• Click Send.

Process to address whois inaccuracy complaint

• Experinom Abuse team will go through the complaint to determine the type of the abuse.
• In case of compromised/hacked domain, a warning will be sent to the domain registrant. If the registrant fails to remove the unauthorized content, the domain name will be suspended.
• In case of deliberate abuse like phishing / Malware / 419 scam / Child Pornography the domain name will be suspended directly.

Report False Whois

Full Name
Company
Domain Name
Email
Phone
Describe the Inaccurate Whois Contact Details
If you are receiving any Spam email from this domain name, paste the complete message here
Security Code

Report Spam

Full Name
Company
Domain Name
Email
Phone
Email Message Header
Email Message Body
Security Code

Other Abuse Form

Full Name
Company
Domain Name
Email
Phone
Your Complaint
Security Code

More Information